Terms of Use

You MUST carefully read the following terms and conditions.

Your purchase or use of our products implies that you have read and accepted these terms and conditions.

Genaral
All services provided by PolarLive.com may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography. The customer agrees to indemnify and hold harmless PolarLive.com from any claims resulting from the use of our services.

Examples of unacceptable materials:

IRC Bots
Warez Sites
Pirated or illegal Software
Pirated or illegal merchandise
Pirated or illegal Contents of any kind
Hate sites
Hack programs and archives
Accounts presenting unacceptable materials will be closed immediately,
There will be NO refund on 'unacceptable material' accounts

You agree to supply appropriate payment for the services received from PolarLive.com, in advance of the time period during which such services are provided. You agree that until and unless you notify PolarLive.com of your desire to cancel any or all services received, those services will be billed on a recurring basis.

PolarLive.com reserves the right to change the monthly payment amount and any other charges at anytime. these changes will not effect yearly plans.

PolarLive.com reserves the right to cancel any account at any time.

All quotes are good for 14 days.

PolarLive.com and its related websites may on occasion provide links to other sites for your convenience or additional information, PolarLive.com is not responsible for any content or practices of these sites.


Copyrights
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PolarLive.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of PolarLive.com, with copyright authorship for this collection by PolarLive.com, and protected by U.S. and international copyright laws.

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Backup
Backups and Data Loss
Your use of the service is at your sole risk. PolarLive.com is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate account backups stored on PolarLive.com servers.

We are not responsible for loss or deletion of customer content, defined as any emails, databases, or other electronic files
stored on said hosting account(s). Some examples include:

a) Deletion or overwriting of files by an authorized or unauthorized user(s).
b) Deletion due to server or hardware failure
c) Deletion of hosting accounts due to lack of payment.

We do, however, backup our systems on a weekly basis, but cannot guarantee the content is up-to-date. It is the customer's responsibility to have a full backup of their site.

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Refunds

Monthly hosting plans
Customers may cancel monthly hosting plans at any time.
PolarLive.com gives you an unconditional 30 day money back guarantee on monthly plans.
Refund requests after 30 days will be refunded on a prorated basis of any
unused time.
Yearly hosting plans
Customers may cancel yearly hosting plans at any time.
All refund requests will be refunded on a prorated basis of any
unused time + 8%.
Only first-time accounts are eligible for a refund.

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Templates

You should carefully read the following templates terms and conditions.
TERMS OF USE:
1. IMPORTANT INFORMATION
Your purchase or use of our products implies that you have read and accepted these terms and conditions.
2. LICENSE
Our website grants you a nonexclusive limited license to use the web templates and other products sold through our web site by independent contact providers (the "products") in accordance with these Terms and Conditions (the "license") issued by our company.

a) LIMITED USAGE GRANTED
You may only use each individual product on a single website, belonging to either you or your client. You have to purchase same template once more in order to make another project with the same design
b) MODIFICATIONS
You are authorized to make any necessary modification(s) to our products to fit your purposes.
c) UNAUTHORIZED USE
You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from our company.
d) ASSIGNABILITY
You may not sub-license, assign, or transfer this license to anyone else without prior written consent from our company.
e) OWNERSHIP
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of independent content providers.

Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

3. OUR REFUND POLICY
Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read 'sources available' section. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date. The refund is issued to you after we receive a Waiver of Copyright signed by you. This is a required condition.

4. ANTIFRAUD CHECK
Customer purchase can be suspended for manual antifraud check for 10-20 minutes as well as it can be suspended for longer term (around 20 hours) for more serious investigation. Antifraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.

Our company reserves the right to change or modify these terms with no prior notice.

TEMPLATES REFUND POLICY
Since our company is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
non-delivery of the product: due to some mailing issues you do not receive a delivery e-mail from us;
download issues: it may happen so that you have troubles with downloading of the product;
irreparable defects or grave difficulties with the product editing: although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team's approval;
product not-as-described: a request based on this reason is satisfied on a case by case basis in agreement of both parties concerned. "Sources available section" is regarded here for final resolution. To prevent this situation every customer is suggested to check free samples of each type of the product offered (http://www.templatehelp.com/free-templates.php) before making the purchase. It helps to research the product's structure and evaluate one's skills in template editing.
Please, mind that our Template Support Team is ready to provide you with timely and efficient professional assistance. Be sure that we will find the best convenient solution for your query. We will gladly review your problems per your contacting us via following means:

Live chat: www.template-help.com/chat
E-mail: support@template-help.com, billing@template-help.com
Ticket System: www.template-help.com/tickets
Phone: 1.518.312.4171, 1.518.320.8714
Please, give it 12-24 hours for our Template Support Team to get back to you on the problem. Requests for a refund are accepted at billing@template-help.com within the period of 2 weeks after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please, make sure your request does not contradict our Templates Terms and Conditions.
The refund is issued to you after we receive a Waiver of Copyright signed by you. A copy of the document is sent to you at once after review of your refund request. Please, acknowledge that by mutual consent Exchange can be done to avoid a Refund.

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Custom Designs

Based upon the information supplied by the customer, PolarLive.com shall provide up to 2 draft mock-up designs for your new website. Once approved, these templates will be used to create every page on your site. If, after you see the combined color scheme, site layout, design and mock navigation system – but BEFORE any fully functional pages are created – you don’t like it, you can completely change everything once for no extra cost.

Additional changes, draft website designs, templates, banners, or other graphics beyond the parameters of the services / design quote(s), or beyond the normal "2 draft rule" will be charged additional fees based upon our current hourly rate.

Example: based upon the information you provide, we present you with a quote of $500 of for your site design and develop 2 drafts for your project. You are unsatisfied with the drafts and we discuss new ideas, then come up with two new ones. Being unsatisfied with this new set, you decide to provide us with totally new ideas, and the second set of drafts are scrapped.
Your company would be charged additional funds based upon an hourly basis towards this area of development.

Simply stated: we are very reasonable with our customers and our mission is to create a site or project you can be proud of and completely satisfied with. In some cases of minor changes, we may not charge you additional fees. But if we estimate 40 hours of work on a project item, and it takes 12 drafts to finally get a design that you are satisfied with, you will be charged.
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Upgrades

When you hire PolarLive.com for web site updates, graphic enhancement or complete revisions to your web site, it is the responsibility of the customer to backup any and all data, graphics, text information, or pages that can be defined as web site pages, from their current web site. The customer agrees to give PolarLive.com the right to delete all current graphics, photos, text, or web pages.

The customer fully agrees to this and releases PolarLive.com from any and all liability, loss of income, and overall legal actions as a result of lack of action by the customer to make copies of all related materials by means of electronic storage.
Simply stated, it is the customer's responsibility to have a full backup of their site.

If for any reason you are not satisfied with our services and wish to cancel, in the event of a prepayment, you will receive a refund, minus all completed work based upon our current hourly rates. No refunds are given for a completed project, nor on set-up fees.

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Indemnification
 
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD PolarLive.com HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES,
LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST PolarLive.com, ITS AGENTS, ITS CUSTOMERS,
OFFICERS AND EMPLO YEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY
PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS
PolarLive.com AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR
OTHERWISE DISTRIBUTED IN CONNECTION WITH POLAR BASIC'S ASSOCIATES SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR
ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT; (4) ANY DEFECTIVE PRODUCTS SOLD
TO CUSTOMER FROM POLAR BASIC'S ASSOCIATES SERVER; (5) THE LOSS OF ANY ELECTRONIC FILES, DATABASE FILES, OR ANY OTHER FILES
KEPT ELECTRONICALLY ON YOUR HOSTING ACCOUNT.

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Disclaimer

PolarLive.com WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. PolarLive.com MAKES NO WARRANTIES OF ANY
KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. PolarLive.com DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE
INTERRUPTIONS CAUSED BY PolarLive.com AND ITS EMPLOYEES. PolarLive.com RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.


FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR
IMMEDIATE ACCOUNT DEACTIVATION.

PolarLive.com reserves the right to revise its policies at any time without notice.

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Privacy Policy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
We also are concerned with the privacy of on-line communications. In general, the Internet is neither more nor less secure than other common communications media, including mail, facsimile and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, we urge our customers to assume that all of their on-line communications are insecure.

We can not take any responsibility for the security of communications transmitted over our facilities. We will comply fully, however, with all applicable laws concerning the privacy of our customers' on-line communications. In particular, we will not intentionally monitor or disclose any private electronic mail messages sent or received by our customers unless required to do so by law. We may, however, monitor our service electronically to determine that our facilities are operating satisfactorily. Also, we may be required to disclose information transmitted through our facilities in order to comply with court orders, statutes, regulations or governmental requests. Finally, we may disclose information transmitted over our facilities where necessary to protect us and our customers from harm, or where such disclosure is necessary to the proper operation of the system.

When you visit PolarLive or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

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If you have additional questions regarding our company policies, please visit support section before you proceed further. http://www.polarlive.com/support